MChem Academy shall always endeavor to deliver goods and services that are in a good condition, educational, safe and fit for the purposes for which they are purchased as contemplated in Section 55 of the Consumer Protection Act (CPA). Notwithstanding this, MChem Academy makes no warranties or guarantees relating to goods and services that are sourced from external suppliers, manufacturers and retailers. Once an order has been confirmed, the onus remains on the User to ensure the correctness of the order and that the appropriate quantities are selected without derogating from the Returns Policy below. While MChem Academy endeavors to maintain reasonable cost of learning courses and products. MChem Academy shall always exercise reasonable care in ensuring that the pricing of goods and services on the website and online platform is accurate and up to date. However, MChem Academy shall not be liable to consumers, retailers, or users of the website or online platform in the event of pricing errors due to system malfunction, human error or otherwise. Goods being collected can be done by proof of order number or email address. Please ensure your order number and order information is kept confidential.